Senior Interactive Producer
Sunnyvale, CA (No remote options)
You: With 6-10 years of experience producing digital projects, including website, apps and email direct marketing campaigns, you are comfortable with ambiguity and able to provide structure and leadership with limited direction. You have the organizational skills of a project manager, the pixel-perfect obsession of a designer, and the ability to converse fluently with technical teams. You are able to take the project and run with it, but also know when to seek help from team members or managers. You strive to ensure that projects are delivered on time, on budget, and that all deliverables meet or exceed client expectations.
The Job: Client-facing interactive producer working on-site at one of the world’s largest most innovative brands. The Producer would manage complex web applications, direct-marketing emails, web pages, and daily maintenance requests. This role requires working closely with members of the client team, as well as our internal design and technical teams, to build best-in-class customer-facing web applications and websites. The producer is the interface between the client and internal resources. This individual oversees the information architecture, design/copy, and front-end development in conjunction with various cross-functional teams. The ideal candidate wants to delight clients, above and beyond what’s expected.
Skills & Requirements Responsibilities:
Lead and represent client in the creation and execution of customer-facing applications, direct-marketing emails, web pages, and daily maintenance requests
Manage creative and technical interactive teams
Serve as the point person for all stakeholders, including technical and marketing teams
Work closely with producers, development, publishing, and international teams to meet project goals Solve problems creatively and be able to compromise without negatively impacting the work Participate in weekly reviews with internal teams and executive stakeholders
Ensure timely development of all project deliverables
Create project briefs and project schedules
Ensure each deliverable is approved by stakeholders, cross-functional teams, editing, and legal Participate in QA process to ensure that final builds are representative of client’s work and vision
Qualifications and Skills:
At least 6-10 years of experience managing creative and technical interactive teams and producing digital projects at an advertising agency, web development studio, or client (or comparable professional experience)
Experience developing complex web applications for design-driven organizations
Knowledge of user-interaction design and obsessive attention to detail in visual design Strong negotiation skills and ability to creatively solve problems
Strong presentation skills and ability to engage internal teams and stakeholders Proven track record of building strong client relationships
Self-starter with the ability to work independently
Excellent written and verbal communicator, with great interpersonal skills
Proven success managing clients/stakeholders
Flexibility in managing requirements in fast-paced and changing environments
Expertise managing direct-marketing (email) campaigns
Experience using relevant project/process management tools—Workamajig, campaign management, bug tracking
Demonstrated success in a leadership role
Dimensions and Success Factors:
Thrives in a challenging and fast-paced workplace
Is self-motivated with strong written and verbal communication skills
Possesses the ability to motivate and effectively communicate with the team
Possesses the ability to develop strong client relationships
Establishes rapport and collaborates easily with designers and web developers
Is resourceful, adaptable, creative, and results-oriented with high energy and a positive attitude Adapts well to change
Is highly detail-oriented, with a drive for perfection
Understands the importance of providing excellent service and delivering client satisfaction
Experience working client-side
Experience with mobile applications, software development, content management systems
What you’ll get:
You’ll join a full-service, awarding winning, digitally focused, independent agency who are hard-working and hard-playing and is still on the rise after 19 years not to mention providing you with a wide range of employee benefits and the chance to work with some of the world’s leading brands from giant innovators to start-up trailblazer.
Wicked sharp. A little offbeat. Never boring. Traction is an award-winning interactive agency that creates branding, advertising, and digital work. We fully engage every medium necessary to transform human behavior into consumer action. We are building something special and have the momentum, client base, and reputation to do great things. We are looking for exceptional individuals who are excited to be part of that mission to join our team.
For more information, visit http://tractionco.com.