Senior Interactive Producer

  • Remote
  • Full Time
  • Experienced

Traction is looking for a Senior Interactive Producer to join our team based in Sunnyvale, CA. You will be part of an integrated team with one of our leading clients. In this role you will manage the delivery of a variety of interactive projects, including website enhancements, UX design, email marketing, and platform improvements, with a cross-functional team.

This is a full-time remote position.

You: A digital marketing Producer with 3-5 years of Digital Agency experience producing digital projects, email direct marketing campaigns, perhaps websites and apps, you are comfortable with ambiguity and able to provide structure and leadership with limited direction. You have the organizational skills of a project manager, the pixel-perfect obsession of a designer, and the ability to converse fluently with technical teams. You are able to take on a project and run with it, but also know when to seek help from team members or managers. You strive to ensure that projects are delivered on time and that all deliverables meet or exceed client expectations. You are a great communicator, value interpersonal relationships, and also have great client services skills. You are able to foresee potential roadblocks or conflicts and mitigate them while keeping calm under pressure. Your judgment is sound and you make solid decisions even when there are curveballs thrown at you.

The Job: The Senior Interactive Producer will be working remotely on a regular schedule with one of the world’s largest and most innovative brands. The Producer manages direct marketing emails, occasional web projects, and daily maintenance requests. This role requires working closely with members of the client team, as well as our internal design and technical teams, to build best-in-class customer-facing emails. The Producer is the interface and liaison between the client and internal resources. This individual oversees the design/copy, and front-end development projects in conjunction with various cross-functional teams, as needed. 

Skills & Requirements

Responsibilities:

  • Lead and represent client in the creation and execution of customer-facing direct marketing emails, web pages, and daily maintenance requests
  • Manage creative and technical interactive (development) teams
  • Solve problems creatively and be able to compromise without negatively impacting the work
  • Participate in daily reviews with internal teams and weekly with executive stakeholders
  • Ensure timely development of all project deliverables
  • Create project briefs and project schedules
  • Ensure each deliverable is approved by stakeholders
  • Participate in QA process to ensure that final builds are representative of client’s work, standards, and vision

Qualifications and Skills:

  • At least 3-5 years of experience managing creative and technical interactive teams and producing digital projects at an advertising agency, web development studio, or client (or comparable professional experience)
  • Expertise producing direct marketing (email) campaigns
  • Excellent written and verbal communicator, with great interpersonal skills
  • Attention to detail and ability to multi-task projects, priorities, schedules and deliverables
  • Proven success building strong client relationships and managing client / stakeholder expectations
  • Demonstrated success in a leadership role
  • Ability to work with multiple types of personalities varying from client departments heads to internal or external (client) producers, designers and developers
  • Strong presentation skills and ability to engage internal teams and key stakeholders
  • Proven ability to creatively solve problems through negotiation, tact and diplomacy
  • Grace under pressure – calm and logical problem solving when issues arise
  • Flexibility in managing requirements in fast-paced and changing environments
  • Ability to assess proper next steps when receiving conflicting feedback or unclear direction from a variety of stakeholders
  • Attention to detail and ability to multi-task projects, priorities, schedules and deliverables
  • Knowledge of user-interaction design and and web technologies (HTML, Javascript, CSS)
  • Self-starter with the ability to work independently
  • Experience using relevant project/process management tools—campaign management, bug tracking

Dimensions and Success Factors:

  • Thrives in a challenging and fast-paced workplace environments
  • Is self-motivated with strong written and verbal communication skills
  • Possesses the ability to motivate and effectively communicate with the Traction team
  • Easily develops strong client relationships
  • Establishes rapport and collaborates well with designers and developers
  • Is resourceful, adaptable, creative, and results-oriented with high energy and a positive attitude
  • Adapts well to change, flexible and nimble
  • Is highly detail-oriented, with a drive for perfection
  • Understands the importance of providing excellent service and consistently delivers client satisfaction

Extra Credit:

  • Experience managing the development of complex web applications for design-driven organizations
  • Experience working client-side or embedded at a client location
     

Our humblebrag:

Join an award-winning, digitally-focused, full-service, independent agency staffed by a bunch of folks who love what they do and do what they love. Still on the rise after 20 years of success, you’ll enjoy a satisfying suite of benefits, as well as the chance to work on the world's most well-known brand.

Will you accept our mission?

Traction is dedicated to creating meaningful advertising, branding, and experiences for our clients and their consumers. In order to accomplish this we have fostered a culture rooted in autonomy, empowerment, collaboration, and—occasionally—mischief. We believe that great work is spontaneous, and the best ideas come from a diverse team of creatively-minded individuals. Our goal is to be an agency where the journey getting there is as great as the work itself, and we’re looking for the right people to help us do it.

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